Terms of Service

Our Legal Terms & Conditions

By accessing our Services, you agree to be bound by these Legal Terms. Please read them carefully.

Last updated: August 21, 2025

Summary of Key Points

This summary provides key points from our Terms of Service, but you can find out more details about any of these topics by reading the full terms below.

Agreement to Legal Terms

By accessing our Services, you agree to be bound by all Legal Terms. If you disagree, you must discontinue use immediately.

Intellectual Property Rights

We own all intellectual property in our Services. You receive a limited license for personal, non-commercial use only.

User Representations

You must be 18+, provide accurate information, and use Services only for lawful purposes.

Prohibited Activities

No unauthorized use, data mining, harassment, or commercial exploitation of our Services.

Detailed Terms Information

Comprehensive details about our terms of service and your rights and obligations.

Services and Usage

  • AI insight engine for life sciences
  • Transforms trials, news, and updates into role-specific intelligence
  • Access to website and related products
  • Personal, non-commercial use only

User Registration & Accounts

  • Registration may be required for certain Services
  • Keep passwords confidential and secure
  • Provide accurate, current information
  • Account termination for violations

Payment & Subscriptions

  • Accepted: Visa, Mastercard, American Express, PayPal
  • All payments in GBP
  • 3-day free trial for new users
  • Automatic renewal unless cancelled

Limitations & Disclaimers

  • Services provided 'AS IS' without warranties
  • Limited liability to £1000 or amount paid
  • No guarantee of continuous availability
  • Right to modify or discontinue Services
Additional Legal Details

Governing Law & Dispute Resolution

These Legal Terms are governed by and interpreted following the laws of the United Kingdom. The use of the United Nations Convention of Contracts for the International Sales of Goods is expressly excluded.

Any dispute arising from the relationships between the Parties to these Legal Terms shall be determined by one arbitrator who will be chosen in accordance with the Arbitration and Internal Rules of the European Court of Arbitration, with the seat of arbitration in London, United Kingdom.

Limitations of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES.

Our Liability is Limited To:

  • • The lesser of £1000 or amount paid
  • • During the 6-month period prior to any cause of action arising
  • • No liability for indirect or consequential damages

Exclusions:

We are not liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, fire, natural disasters, or government actions.

Contact Information

Email Contact

For legal questions: support@synapse-bio.com

Postal Address

FreeField Ltd

483 Green Lanes

London N13 4BS

United Kingdom

Questions About Our Terms?

If you have any questions about these Terms of Service or need clarification on any legal matters, please don't hesitate to contact us.